There are four main WAY Alliance volunteer positions that we call the Big 4. These four positions are vital in helping us accomplish our mission to serve youth aging out of foster care.
The Big 4 volunteer positions are the:
We call these positions the Big 4 because they make up the core of our program. Each of these positions has ongoing responsibilities, and each volunteer position is connected—or matched—to a specific youth in our program.
You can click on the links above to read about the other volunteer positions, but in this post, we’ll talk about the Match Coordinator.
The Match Coordinator
The Match Coordinator is an absolutely vital part of the mentoring relationship. Match Coordinators supervise mentor/youth matches and facilitate communication between the match, the Small Group, and the WAY Alliance program. Because much of a Match Coordinator’s responsibilities involve communicating over the phone or internet, essentially all of the work can be done without the volunteer having to leave their home.
Match Coordinators initially meet the youth and mentor they will be working with in-person at the first match meeting, when the mentor and youth first meet each other. Following that initial in-person meeting, the Match Coordinator will communicate with them over the phone or via the internet.
The role of the Match Coordinator is three-fold:
- They supervise the match relationship through regular assessments and check-ins with both the mentor and the youth. These check-ins will happen twice a month during the first three months of the relationships and then on a monthly basis after that. Check-ins can happen over the phone or by video chat (like FaceTime) and will likely last anywhere from 5 to 15 minutes.
- The Match Coordinator also refers the match to the staff Mentoring Coach as needed. This might happen if the mentor or youth has a particular question about an issue that has arisen or if they have a question best answered by a Mentoring Coach.
- Finally, the Match Coordinator facilitates communication between the youth, the mentor, and the Small Group. The Match Coordinator relays any new prayer needs from the youth and the mentor to the Small Group and also passes along any communication from the Small Group to the youth.
Match Coordinators will receive online and in-person training to prepare them for their role.